If you got failed or error with Netbackup, sometimes it’s not easy to troubleshoot. The common error that always faced with my customer is ‘status code 196 : client backup was not attempted because backup window closed‘, or the worst is the got ‘status code 96 : unable to allocate new media for backup, storage unit has none available‘.

I think if you familiar with Netbackup, and somebody told you about these error code, probably with confident smile you will say, “Owh, its easy man; for status code 196, check the backup schedule then re-arrange the backup window time between all server, client and mediaserver and then for status code 96, just simply put new cartridges on its volume pool, then run backup again, I bet 100% the error code will gone. right?.

But do you remember the whole Netbackup status code and how to troubleshoot? If you don’t then here are the Technote contains a table for NetBackup’s Status Codes, with links to potential resolutions for each:

http://seer.entsupport.symantec.com/docs/301522.htm

or, you can also directly go to this page:

http://www.symantec.com/business/support/overview.jsp?pid=15143

then just put the keyword, exp: “status code 196”.

Example:

Download also the “Veritas NetBackup Troubleshooting Guide for UNIX, Linux, and Windows“