The NetBackup 6.x will be EOSL soon

Be aware, the NetBackup 6.x be will EOSL soon.  As per Symantec, NetBackup 6.x will reach End of Support Life (EOSL) by 3 October 2012. So, in order to continue receiving NetBackup support from Symantec, upgrade to NetBackup 7.x its highly recommended.

Click link below for more detail:

Related post: Upgrade from Netbackup 6.5 to Netbackup 7


Netbackup Image cleanup JOB is no longer running

This is regarding NBU Image Cleanup job that no longer running on activity monitor.

In my case, this problem occurred since customer tried to change the date and time on server but wrong syntax; the year move ahead to 2023. The worst, he didn’t stop the NBU services, so suddenly a few backup policy are running also the image cleanup.

The image cleanup that ran on that day cleaned up most..if not all the images..around 966 images:

log.101923:12:48:48.825 [7854] <4> delete_expired_backups: image delete 45970 ms, image verify 0 ms, tir_info_remove 0 ms, copies delete 0 ms
log.101923:12:48:48.831 [7854] <4> delete_expired_backups: compression 0 ms, # of bptm calls 0
log.101923:12:48:48.831 [7854] <4> delete_expired_backups: deleted 966 expired records, compressed 0, tir removed 0, deleted 0 expired copies
log.101923:12:48:49.561 [7854] <2> delete_expired_backups: OVsystem(/usr/openv/netbackup/bin/admincmd/nbdelete -allvolumes -jobid 62120) successful
log.101923:12:48:49.573 [7854] <4> delete_expired_backups: Exiting

The date and time fixed on that day, but till last week, there are no image cleanup job was ran.

Tried to follow this guide but still no luck:

[GENERAL ERROR: The VERITAS NetBackup ™ image database does not clean up expired images on the expiration date:

[GENERAL ERROR: Image cleanup is no longer running:

The case was solved by today ^_^, if you got the same problem, what you need to do are:

1) Stop NBU
2) rm /usr/openv/netbackup/bin/cleanup.lock
3) rm /usr/openv/netbackup/bin/bpsched.d/lastClean
4) rm /usr/openv/netbackup/bin/bpsched.d/last_time_expired_media
5) rm /usr/openv/netbackup/bin/bpsched.d/cleanup (if exists)
6) rm /usr/openv/netbackup/db/jobs/pempersist
7) Restart NBU
8) Check if cleanup job runs by itself.

After finished on step number 7, on NBU GUI you will find Cleanup job running on activity monitor. To make sure, you have to wait till next couple hours, depend on the image cleanup interval configuration (default is 12 hours).

Upgrade from Netbackup 6.5 to Netbackup 7

When you upgrade from NetBackup 6.x to 7.0, Symantec recommends the following order of tasks:
– Back up the current 6.x NetBackup databases
– Upgrade NetBackup Access Control (if installed) on all master servers to be upgraded to 7.0
– Upgrade master servers
– Upgrade media servers
– Upgrade NetBackup Remote Administration Consoles
– Upgrade NetBackup clients
– Upgrade any NetBackup add-on products (such as language packs)

*Upgrading server software from version 6.x to 7.0*
-NetBackup 7.0 server software is 64-bit compatible only and cannot be installed on 32-bit systems.
-If you have 32-bit systems with NetBackup 6.x master servers that you want to upgrade, you must first migrate
the NetBackup catalog and databases to a supported 64-bit system.
-Starting with NetBackup 7.0, most of the add-on products and database agents are now installed with the NetBackup
server or the client package. Separate installation for these products is no longer needed.

#To upgrade server software from version 6.x to 7.0:
– back up the existing NetBackup 6.x databases
– Deactivate all NetBackup policies and storage lifecycle policies
– Deactivate disk staging storage units
>Netbackup Management > Storage Unit > Double Click Disk Staging Storage Unit > Staging Schedule > Exclude Dates
-Deactivate all media servers
>Media and Device Management > Devices > Host >select media server > deactivate

– For Solaris servers only, remove the “6.x versions of all add-on products” and database agents
(The script also offers to remove these earlier versions for you and Symantec recommends this method)

-Remove the current NetBackup server package by using the appropriate command:
for version 6.0 : pkgrm VRTSnetbp
for version 6.5    : pkgrm sYMCnetbp

The following prompt appears:
Are you doing this pkgrm as a step in an upgrade process?, enter Y

-Ensure that you have license keys for all of the NetBackup servers, clients, options, and agents that you ordered.
-Insert NBU DVD, then run “./install” script.

-After you have finished the upgrade, you can install and configureNetBackup Access Control (NBAC).

-After all servers are upgraded, reactivate the following in the order as shown:
-All media servers
-All disk staging storage units
-All NetBackup policies
-All storage lifecycle policies

Upgrading clients after servers are upgraded:

The “update_clients” installation script lets you push client software to clients.
It does not let you push client software to a remote client that is also a NetBackup media or master server. You cannot push software this way because the server software and client binaries must be of the same version on a single host.
The update_clients installation script can determine the full client list that is configured on the server.When it is run without any parameters, it attempts to update all clients
(as determined by /usr/openv/netbackup/bin/admincmd/bpplclients).

If you do not want to upgrade all clients, you can specify a subset of clients. Use the hardware type and operating system parameters or use the -ClientList parameter.

You can run update_clients from a media server

A Windows host can only push client software toWindows clients.
A NetBackup UNIX server can only push client software to UNIX clients.

Listing of Symantec NetBackup ™ 7.0 Manuals:

Netbackup 7 FAQ
Netbackup 7 Software Compatibility List

Symantec OpsCenter Overview

What is Symantec OpsCenter?

OpsCenter is a web based monitoring, alerting, and reporting application which  is capable of providing these services for  the NetBackup platform as well as BackupExec, Enterprise Vault and  (through the  optional OpsCenter Analytics component) other third party data protection products.

OpsCenter 7  is a new product which replaces NOM and VBR,  combining  the features and capabilities both products into a single product together with significant performance and usability improvements.  OpsCenter 7 comes in two options –  OpsCenter and OpsCenter Analytics.

OpsCenter vs OpsCenter Analytics

OpsCenter is a free product which gives you the ability to monitor, alert and do operational reporting on NetBackup, Enterprise Vault, Backup Exec and PureDisk. OpsCenter server is part of NetBackup and can be deployed on master server for managing a single domain, or independently for managing multiple NetBackup Domains.  It also allows you to do minor management tasks such as “upping” tape drives, restarting failed jobs, freezing/unfreezing and other tape functions, restarting services/daemons on Masters etc. The free version limits historical reporting.

OpsCenter Analytics is a licensed option that is unlocked with a key. This gives the customer the ability to display customizable, multi-level views of backup and  archive resources and customizable reports for tracking service usage and expenditures. It also contains tools for defining cost metrics and chargeback formulas or handling alerts as well as allowing reporting beyond 60 days.

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NetBackup Support Utility (NBSU)

Did you know what is NBSU or NetBackup Support Utility? this is a great tools to gather diagnostic information in where Netbackup is installed and running. Its replaced what is known as “nbsupport” in previous versions.

“The NetBackup Support Utility (NBSU) is a Symantec utility used to gather diagnostic information about the system on which the utility is run. By default, NBSU gathers appropriate diagnostic information based on the Operating System and NetBackup environment.  With the availability of many command line options, the diagnostic information gathered can be tuned as desired”.

Actually, if you install Netbackup on Solaris, you can also run the Explorer command using an option “nbu_extended” like this:

/opt/SUNWexplo/bin/explorer -w default,nbu_extended

with “nbu_extended” option, the Explorer will collects Extended NetBackup information. Its not only gather the log, it will also run a few commands, collect the directories and more. see here to know what Explorer with nbu_extended do later on your systems.

Back to NBSU, for more detail about this great tools and to understand well on how to run nbsu commands, please click the link below:

DOCUMENTATION: What is the nbsupport utility and where can it be found?

DOCUMENTATION AND DOWNLOAD: NetBackup Support Utility (NBSU) Usage and Examples for 6.x. NBSU was released with 6.5, 6.0 MP6, and 5.1 MP7, and replaces what is known as “nbsupport” in previous versions.

Symantec NetBackup 7

Still waiting for Symantec NetBackup 7 release announcement. It has not been released yet,  but actually since Dec 2009, Symantec has been offered what they call as Symantec NetBackup 7.0 First Availability (FA) program.

What’s New In Symantec NetBackup 7

Just a little bit overview of new features in the latest NetBackup 7.0 release:

Integrated Deduplication
Includes native deduplication within the NetBackup client and allows customers to increase the speed of backups in remote offices, the data center, and virtual environments.
  • Built-in client-side deduplication improves physical & virtual backups speeds by up to 10x
  • Software-based deduplication reduces costs by up to 70% versus appliance approaches
  • Integrated client and target-side deduplication provides more coverage with fewer tools
  • Manage and improve the performance of 3rd party deduplication appliances using OpenStorage
Simple & Comprehensive Data Protection for Virtual Environments
Simplifies virtual server data protection by standardizing backup of Hyper-V and VMware.
  • New VMware data protection improves speed by 50% and reduces storage by up to 40%
  • Only NetBackup offers instant file recovery from any type of VMware or Hyper-V backup
  • Complete deduplication across all virtual and physical systems regardless of backup method
  • No backup or recovery compromises for customers who backup directly to tape
Faster Disaster Recovery with Global Data Protection
Ensure rapid and easy recovery of critical applications and backup data at other sites with integrated replication features.
  • Recover terabytes of application data in seconds from anywhere at any point-in-time
  • Efficiently manage and move up to 80% less data between different sites with optimized replication
  • Unified analytics and reporting reduces recovery risk across locations and backup products
Improved Management Console and Usability
Provides centralized console for integrated reporting, monitoring, alerting and management for multiple backup and archive domains.
  • Better predict backup and archiving storage consumption
  • Analyze risk and quantify exposure and assess the recoverability of clients and applications
  • Easily track backup success rates by backup application across the entire organization
Expanded Support for Windows Server and Applications
  • NetBackup 7 fully supports Windows 2008 R2, Vista/XP/Windows 7, and Storage Server 2008
  • NetBackup 7 offers full backup and recovery support for Exchange 2010 DAG environments and Exchange 2003

For more detail, you can attend the Webcast: What’s New in Symantec NetBackup 7 on Tuesday, February 2 2010 @ 9:00 AM PT Presented By: Peter Elliman, Senior Product Marketing Manager, NetBackup.

Attend this webcast and learn how NetBackup 7 can enable your company to:

  • Reduce backup storage growth and network utilization by up to 80-90%
  • Streamline global backup and recovery management across both physical and virtual environments
  • Simplify and speed recovery of critical information from anywhere

REGISTER Webcast here.

Related docs:

NetBackup 7.0 Upgrade Portal (Updated Jan 19th, 2010):
The NetBackup 7.0 Upgrade Portal contains important information regarding upgrading to NetBackup 7.0 from a previous 6.x version.


Netbackup 7 released already. Read the manual guide:


NetBackup 7.0 Upgrade Portal
NetBackup Release Notes
Additional Operational Notes
Installation Guide for Windows
Installation Guide for UNIX and Linux
LiveUpdate Guide

Administrator Guides:

Administrator’s Guide for UNIX,Linux, I
Administrator’s Guide for UNIX,Linux, II
Administrator’s Guide for Windows, I
Administrator’s Guide for Windows, II
OpsCenter Administrator’s Guide
OpsCenter help set
NDMP Administrator’s Guide
Snapshot Client Administrator’s Guide
NetBackup for Hyper-V Guide
NetBackup for VMware Guide

For complete manual guides, go to here:

Symantec Endpoint Protection Support Tool

hi Friend,

this is a great tools that will help you to analyze or diagnose SEP problem. Its called Symantec Endpoint Protection Support Tool. here the screenshot:

The Symantec Endpoint Protection Support Tool is a utility designed to quickly and efficiently diagnose common issues encountered with Endpoint Protection and the Endpoint Protection Manager. The tool can be used either to diagnose problems that you encounter, or proactively to ensure that your computer is ready to install the Endpoint Protection manager or client.

This tools can be downloaded here..

Actually, the tool can also be downloaded from within the Symantec Endpoint Protection client by opening the Client user interface and selecting Help & Support > Download Support Tool.

For full instructions and other technical information, read About the Symantec Endpoint Protection Support Tool.

Symantec EndPoint Protection How-To

SEP Summary:
Symantec Endpoint Protection is the next generation of antivirus from Symantec.
-Integrated antivirus, antispyware, firewall, intrussion prevention, device and application control.
-single agent managed by a single console
-Network Access Control ready
-Lowers operating costs and reduces security risks.

Key Features:

  • Seamlessly integrates essential technologies such as antivirus, antispyware, firewall, intrusion prevention, device and application control.
  • Requires only a single agent that is managed by a single management console.
  • Provides unmatched endpoint protection from the market leader in endpoint security.
  • Enables instant NAC upgrade without additional software deployment for each endpoint.

Key Benefits:

  • Stops malware such as viruses, worms, Trojans, spyware, adware, bots, zero-day threats and rootkits.
  • Prevents security outbreaks thus reducing administrative overhead.
  • Lowers total cost of ownership for endpoint security.

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